tkok's Privacy Policy & Data Protection

When you register on the tkok platform and use our services, we collect the types of information listed below. In each case, the information collected is used for specific purposes and is not shared with third parties for unrelated reasons.

1.1 Information You Provide Directly

When you create an account on tkok or use our services, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Bank or mobile banking account details (for transaction processing)
• Residential address
• Username and password created by the user

1.2 Automatically Collected Information

The following technical information is collected automatically while you use our platform:

• IP address and device location
• Browser type, operating system, and device identifier
• Time of site access, page browsing patterns, and session duration
• Information collected from cookies and related tracking technologies
• Login history and security-related log data

1.3 Transaction-Related Information

Information collected during financial transactions includes deposit and withdrawal amounts, method (bKash, Nagad, Rocket, Upay, or bank transfer), transaction date and time, and the associated reference number.

tkok uses the information collected solely for the purposes listed below. We never use your information for unrelated reasons or sell it to unauthorized third parties.

• Account Management: Completing registration, verifying identity, and ensuring account security.
• Service Delivery: Keeping gaming, betting, and payment services running without interruption.
• Financial Transaction Processing: Ensuring accuracy in deposits, withdrawals, and bonus distribution.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Customer Support: Responding to your questions, complaints, and assistance requests.
• Legal Compliance: Preparing and maintaining records in accordance with applicable laws and regulations.
• Platform Improvement: Analyzing user experience to continuously improve service quality.
• Relevant Communications: Sending information about new services, bonus offers, and important notices (subject to your consent).

tkok never sells your personal information to third parties for commercial purposes. However, certain information may be shared with specific parties in the limited circumstances below:

3.1 Payment Service Providers

Necessary information is shared with payment processors such as bKash, Nagad, Rocket, Upay, or banks to complete financial transactions. These parties are governed by their own privacy policies and may use information only for the stated purpose.

3.2 Technology & Service Partners

Limited information may be shared with selected technology providers for gaming software, server management, and security services. Each partner is contractually bound to comply with our privacy standards.

3.3 Legal Requirements

Information may be disclosed pursuant to a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, we will endeavor to notify you as far as possible, unless legally prohibited from doing so.

tkok has implemented multi-layered security measures to protect your personal and financial information. The key components of our security framework are described below:

However, it is not possible to guarantee 100% security for any information transmitted over the internet. You are therefore advised to keep your password confidential, avoid logging in on unfamiliar devices, and report anything suspicious to our support team immediately.

The tkok website uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly. A cookie is a small data file stored in your browser.

5.1 Cookies We Use

• Essential Cookies: Essential for the basic functionality of the platform — the website cannot function properly without them.
• Functional Cookies: Help remember your preferences and settings, such as language preference or login status.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used, which helps improve our services.
• Security Cookies: Help detect fraud and unauthorized access.

5.2 Cookie Controls

You can accept or reject cookies from your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.

tkok retains your personal information for as long as it is needed to provide services or as required to meet legal obligations. As a general rule:

• Active account data: retained for as long as the account remains open.
• Inactive or closed account data: may be retained for a period specified by applicable law even after the account is closed.
• Financial transaction records: retained for an extended period in accordance with financial regulations.
• Fraud prevention data: retained for as long as necessary for future risk assessment.

Once the specified period has ended, data is securely deleted or anonymized.

tkok places the highest importance on protecting your information. You have the following rights over your own data:

To exercise any of the above rights, please contact our support team. We will process your request in a timely manner.

tkok is an adults-only platform intended solely for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of account creation.

If we become aware that information from a minor has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

If you have consented to receive promotional messages from tkok, we may inform you about new games, special offers, and important platform updates. You may at any time:

• click the "Unsubscribe" link at the bottom of the email, or
• notify our support team directly

to stop receiving marketing messages. Please note that even if you opt out of marketing messages, important service notifications related to your account (transaction confirmations, security alerts) will continue to be sent.

tkok periodically reviews this Privacy Policy and updates it as needed. For significant changes, we will:

• publish the updated date on this page.
• notify you by email where necessary.
• If you continue to use the platform after any changes, your consent to the new policy will be assumed.

We therefore recommend that you review this page regularly so that you remain informed of the latest policy.