tkok Responsible Gaming
tkok believes gaming should always be a source of enjoyment — play in a controlled and mindful way, and keep yourself and your family safe.
Why Responsible Gaming Matters
Your entertainment and safety on the tkok platform are our top priority. Online gaming can be an exciting experience — from cricket betting to casino slots. But like any form of entertainment, it is only enjoyable when kept balanced and controlled.
Responsible gaming means knowing your limits, staying within your budget, and seeing gaming as entertainment rather than a source of income. tkok is committed to guiding every player toward a mindful and enjoyable gaming experience.
Only those aged 21 or above may participate on our platform. Keeping minors away from gaming is our ethical responsibility, and we make no compromise on this.
Age Verification
tkok strictly enforces the 21+ age rule. Age is verified at account registration, and any account belonging to a minor is closed immediately.
Stay Alert
Gaming is never a solution to financial problems. Placing more bets to recover lost money is highly risky. Set your own limits and stick to them.
Our Protection Tools
tkok provides several effective tools to keep players safe. By using these, you can stay fully in control of your gaming experience.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately and no additional deposits beyond your set budget will be possible.
Session Time Limit
Set a time limit for each gaming session. Once the set time has passed, the system will automatically alert you and, if needed, end the session.
Time-Out (Cooling Off)
If you want to take a short break, set a cooling-off period from 24 hours up to 30 days. During this time, logging into your account or placing bets will not be possible.
Self-Exclusion
If you need a long-term break, request self-exclusion for anywhere from three months to five years. During this period, your account will be completely inactive.
Loss Limit
Set up an automatic session close when you lose more than a specified amount. This protects you from excessive losses and keeps your budget in check.
Reality Check
At regular intervals, a pop-up message will remind you how long you have been playing and what your current win/loss status looks like.
Ask Yourself
If you notice the following signs in yourself, gaming may be having a negative impact on your life. Evaluate yourself honestly.
- Do you keep playing beyond your budget and feel regret afterward?
- Are you placing more bets to try to recover money you have lost?
- Are you lying to family or friends about your gaming?
- Have you repeatedly tried to stop gaming but failed?
- Are you neglecting work, studies, or family responsibilities to play?
- Are you taking on debt or spending your savings to fund your gaming?
Do Not Hesitate to Seek Help
If even one of the signs above applies to you, contact the tkok support team today. Get help in Bengali via our 24/7 live chat or by email at [email protected].
Remember
Problematic gaming is a health issue, not a character flaw. Seeking professional help takes courage, and it is the right path.
How to Set Limits
Using the protection tools on tkok is very straightforward. In just a few simple steps, you can take full control of your gaming.
Log In
Log in to your tkok account and go to the Account Settings menu.
Responsible Gaming Section
Find the "Responsible Gaming" or "Safety Tools" section.
Choose Your Limits
Select a deposit, loss, or time limit and enter the value of your choice.
Confirm
Save — the limit will take effect immediately. Contact support to make changes.
Protection of Minors
tkok firmly believes that online gaming is for adults only. There is no place on our platform for anyone under the age of 21. We are strongly committed to upholding this rule.
If you have children or teenagers at home, make sure they cannot access your tkok account. Keep your login details secure and log out after every session.
If you suspect a family member has used your account, change your password immediately and notify our support team. We will help you resolve the matter.
Protecting Your Family
Use a PIN or password lock on your device, keep your browser history clear, and never share your account details with anyone.
Support & Contact
Live Chat
Get help in Bengali via tkok's 24/7 live chat. Ask any question about gaming issues or responsible gaming tools.
Email Support
Email us for self-exclusion or a long-term break. Our team will process your request promptly.
Professional Advice
If your gaming problem is serious, seek help from a professional mental health specialist. tkok is always ready to point you toward the right support.
What to Do in an Emergency
If you feel that gaming is causing serious problems for you or a family member, contact tkok support immediately — we can urgently suspend your account. You can also reach out to local counselling services in Bangladesh for professional mental health support.
Enjoy Responsibly
A safe and enjoyable gaming experience at tkok is waiting for you. Play mindfully and stay within your limits.